Christmas Holiday Hours
Symphonic’s US offices will be closed on December 22 through January 2nd. All requests, tickets, questions and more will be attended to on Tuesday, January 2nd as soon as possible.
Content Cut Off Reminders
In addition, we wanted to remind once again of the content cut off times, please ensure you have your release submitted by the deadline(s)!
Every year, iTunes / Apple, Beatport, and many other partners take a holiday and stop ingesting content after a period of time. This is not only as a way for employees of these partners to celebrate their holidays but for business operations to conclude.
Please take note of these important content cut offs for the end of the year 2017. We will continue to update this article with additional updates. This article will be emailed to all clients, posted on our SymphonicMS system, and more. It is best to plan as early as possible to avoid issues and delays. General information about what the content freeze is can be found here.
It is possible that our 48 hour approval time may be delayed due to higher amounts of received content. It is highly recommended that the 2 week minimum on submitting a release be extended to accommodate your requested release date during this time of year.
CUT OFF DATE: December 8, 2017 at 12pm EST
- Holiday content freeze: Monday, Dec. 11 – Tuesday, Jan. 2 (content with a release date or pre-order start date between December 11-January 3 must be delivered by Friday, Dec. 8 as the dates below will also state).
Apple Music / iTunes
If you plan to release new music on Apple Music and the iTunes Store in November and December 2017, check the following delivery deadlines below.
Music submitted after these deadlines may not be available on the desired release date.
Due to the high volume of deliveries and updates Apple will receive during this time of year, we will not be able to make changes between December 21, 2017 and December 28, 2017. Make sure to submit any important content, pricing changes, or clearance changes by the respective deadlines noted in this message.
12/8/2017 – Friday, November 24, 2017
12/15/2017 – Friday, December 1, 2017
12/22/2017 – Friday, December 1, 2017
12/29/2017 – Friday, December 8, 2017
1/5/2018 – Friday, December 8, 2017